General
Membership
Court Reservations
Registration & Classes
Private Lessons
Billing
Ratings
USTA

General

No. The TCSP is a public tennis facility owned and operated by a private management group. Anyone can join!
Indoor Season Hours
  • Monday to Friday = 5:45 am – 11:15 pm
  • Saturday to Sunday = 7:00 am – 10:00 pm
Summer Hours
  • Monday to Friday = 5:45am – 10:00pm
  • Saturday to Sunday = 7:00am – 8:45pm
  • Independence Day
  • Labor Day
  • Christmas Day
  • Maintenance days – TBD
  • Half Days or limited hours:
    • Memorial Day
    • Thanksgiving Day
    • Christmas Eve
    • New Year’s Eve
    • New Year’s Day
  • Parking is open to all patrons of Magnuson Park on a first-come first-serve basis.
  • There are approximately 50 spaces by the entry to the tennis center including ADA parking.
  • There is no charge for parking in Magnuson Park.
  • Yes. TCSP issues a limited number of gift certificates to schools and non-profit organizations every year.  For more information please contact Monica Blum at monica@tenniscentersandpoint.com.
  • TCSP’s Policies and Procedures can be found on our Policies page.
  • Signing up for our mailing list (see bottom of this page) or for an account will sign you up for regular communications from us! Please be sure to whitelist info@tenniscentersandpoint.com and no-reply@clubautomation.com (our club management system) to ensure that you receive our mail.

Membership

Membership is required for all tennis services except for our complimentary senior court times. Membership is required to take private lessons, register for classes, reserve courts, and participate in league play.
  • Please see our Get Started page for our membership prices.
  • Online Membership Account Access
  • Reserve courts 6 days in advance online
  • Register for all Tennis Programs & Clinics online
  • Private Lesson Eligibility
  • Register for TCSP Special Events & Clinics
  • USTA & Seattle Cup League Team Eligibility
  • Memberships are annual, with auto-renewals scheduled one-year from the date of purchase. You can opt out of auto-renew by emailing Monica Blum at monica@tenniscentersandpoint.com
  • There will be no refunds for annual membership fees.
  • Program refunds are awarded in account credit if proper notice is given. TCSP does not issue cash refunds or returns to credit cards. See our Refund Policy for more information.
  • Memberships are non-transferable and will be returned to the Tennis Center upon expiration, early termination or early surrender for refund due to a relocation/move.

  • If you purchase a membership specifically to register for group classes but are not able to get a spot in your desired class, we will issue a refund of your membership fee within 90 days of the purchase date only if you have not utilized any of TCSP’s other member benefits such as court reservations or private lessons. If you have played on a court time or in a private lesson, no refund will be issued.

  • You can reset your password using the link at https://tcsp.clubautomation.com/. If you are still unable to access your account, please do not create multiple accounts.  Give our Front Desk a call at 206.522.5008, and we can change your username and/or reset your password manually.
  • Please finish inputting your account information and then call the front desk at 206.522.5008. The TCSP front desk is able to add a membership to your account and any linked accounts.
  • Accounts are archived if they become 30 days delinquent or when a member elects to discontinue their membership(s). If a player(s) decides to return to TCSP, the original account(s) must be reactivated by a TCSP staff member to restore all previous profile information, rating, and participation history. Creating a new account will not bring up previous information, which will be helpful for online clinic registration.
  • If you have created an account before and cannot log in/find your account, please do not create a new account. Call Member Services at 206.522.5008 to have your account reactivated.

Court Reservations

  • After logging into your online account, members can view available court times up to 6 days out by clicking on “Reserve a Court”.
    Simply select the court time desired and follow the prompts to reserve the court.

Payment for the court will be taken upon reservation unless you have a weekly billing account, in which case your credit card on file will be charged Monday morning for all charges from the prior week.

  • Yes.  You can select other members to share in the cost of renting a court during the reservation process.
  • Payment Policy: The member host is responsible for payment of the entire court fee. It is the host’s responsibility to split the fee among multiple party members at the Front Desk before their court time if they wish to split the fee. If TCSP is unable to obtain payment from any party member, the host will be responsible for that member’s share of the fee.
  • TCSP members may host non-member guests for court reservations. The guest fee is $15/person. Please see our court rentals page for full details.

Courts can be cancelled without a fee at least 48 hours prior to the court reservation time. Courts that are cancelled within the 48 hours prior to the reservation time will be subject to the full court fee.

  • TCSP charges for all cancellations within 48 hours prior to the court time.

  • Courts open for booking at 5:45am for 6-day advance reservations. Membership is required for advance court bookings.

  • Members can only reserve one court per time slot, and only one court per day.
    Members can reserve a maximum of three (3) tennis courts at a time.

    If a member is currently on-court and nobody has booked the court time immediately following them, they may come out after their original court time and book the next slot.

    Members can play on more than one court time a day (e.g. if they play with a friend who booked the court, they can still add their name to the court to split the cost); they can also take as many classes and private lessons a day as they wish.

  • Members may reserve up to three (3) tennis courts at any given time within their 6-day reservation window.
  • No more than one (1) court can be booked during the same time slot.
  • Members may not book more than one (1) court per day
  • Fitness classes such as Boot Camp, Cardio Tennis, Live Ball, and Ball Machine clinics play music to provide an upbeat and unique experience. Pending availability, you may make a request for a court away from a clinic that will use music by checking in at the Front Desk before your court time.
  • Outside hoppers are not allowed because we have had issues with people replacing their balls with fresher TCSP balls. 
  • Please see TCSP’s full Inclement Weather Policy here.

REGISTRATION & CLASSES

If you purchase a membership specifically to register for group classes but are not able to get a spot in your desired class, we will issue a refund of your membership fee within 90 days of the purchase date only if you have not utilized any of TCSP’s other member benefits such as court reservations or private lessons. If you have played on a court time or in a private lesson, no refund will be issued.

Members with eligible ratings may participate on a drop-in basis in workout classes with open spaces (for list of applicable classes, see list below). There are no Drop-Ins for instructional classes in order to maintain the progression of each class.

To successfully drop in to a class, players must ensure the following requirements are met:

  1. Desired class is a drop-in eligible class (see list below)
  2. Membership is current. View membership info here.
  3. Player rating is appropriate for the class. View info on how to get rated here.
  4. A valid credit card is on file or the class fee is paid prior to drop-in.

There are two types of drop-ins spots available to players: a) Dedicated (ONLINE), and b) Standby (IN-PERSON).

  1. Dedicated Drop-Ins (ONLINE): If the class you would like to drop into has dedicated drop-in spots*, you may sign up in advance through your online member portal for a guaranteed spot – sign-ups for dedicated spots open 48 hours prior to each class and close 30 minutes prior to each class.
    • Sign up online by logging in to your TCSP account, clicking “Register for Drop-Ins” in the left menu bar, then selecting “Today”.
    • Registration for dedicated drop-in spots is online only; phone requests will not be accepted.
    • Dedicated Drop-Ins should obtain their Drop-In Ticket from the Front Desk upon arrival and bring it to their instructor at the start of class.
    • Online registration for dedicated drop-in spots is final. No refunds or credits are awarded for withdrawals or no-shows.
  2. Standby Drop-Ins (IN-PERSON): Players who do not register online for a drop-in spot may still be able to drop in on a standby basis.** – sign-ups for standby spots begin 30 minutes prior to the start of the class and close at the class start time.
    • To drop in on a standby basis, check in at the Front Desk in-person to obtain a Drop-In Ticket.
    • Registration for standby spots is in-person only; phone requests will not be accepted.
    • Standby Drop-Ins must bring their ticket to the class instructor at the start of class in order to play.
    • Standby Drop-Ins are first-come, first-served, in order of the Drop-In Position noted on your ticket.*

*The number of dedicated drop-in spots for each class is subject to change from session to session based on enrollment levels. Check this page frequently for the most updated information.

**TCSP does not guarantee space for any Standby Drop-In. If a class is overcapacity due to the late arrival of an enrolled player (including players who signed up online for a dedicated drop-in spot), TCSP reserves the right to ask Standby Drop-Ins to vacate the court in reverse order of Drop-In Position and credit their fees. Enrolled players are advised to call the Front Desk if they anticipate late arrival in order to avoid overcapacity.

Due to the high volume of players TCSP serves, we are unable effectively offer make-ups.

Class Change Policy

  • Class withdrawals and other schedule changes must be requested before the first day of each session begins. Members will receive an account credit refund for the full class fee if requested within this time frame.
  • Requests for withdrawals after each session has begun will be refunded a prorated amount of the class fee in account credit based on the number of classes remaining in the session if made by the first Sunday of the session. No account credit will be issued after the second week or later.
  • The only exception to this policy will be if a member has become injured and provided written notice to TCSP of their injury by emailing info@tenniscentersandpoint.com (for adult players) or juniors@tenniscentersandpoint.com (for junior players). A physician’s note is required for any credit to be processed. Once the physician’s note has been received, TCSP will process a prorated account credit refund based on the date of the initial written notice.
  • For instance, if the first day of the session is Monday, January 04, 2015, then the last day to withdraw from a class without a physician’s note is Sunday, January 10, 2015 for an account credit refund.
  • To withdraw from an Adult Clinic, please complete the Adult Clinic Withdrawal Form.

 

Refund Policy

  • TCSP will refund members in the form of an account credit only.
  • Account credits are non-transferable are not redeemable for cash.
  • Account credits will expire two (2) years after date of issuance, and will only apply to tennis-related activities, i.e. programs, lessons, clinics, court and ball machine rentals, USTA/Cup team activity, and membership fees.
  • Account credits can be used to purchase TCSP gift certificates.
  • Prices for services are subject to change without notice.
  • Credit from classes and programs cannot be applied towards Pro Shop or Cafe purchases.
  • TCSP does not issue cash refunds or returns to credit cards.
  • TCSP will only provide a full monetary refund in the instance a program is canceled due to low enrollment prior to a session starting or on a prorated basis if canceled after a session has started.

Out of town drop-ins are temporarily unavailable.  Please check back in the future for updates to this policy.

All players looking to register for classes have the same registration date. Keeping registration opportunities equal for both current and new players is the best way to give a fair shot to the most new members and players as possible to get on court.

We will not accept any phone registrations during the first day registration is open. We recommend providing a friend with your username and password and asking them to sign you up online.

If your friend has provided you their username and password, you can sign them up online through their account. We are unable to help you register anyone other than a direct family member in-person or over the phone.

No. In order to ensure the best possible experience and opportunity for growth for all players, everyone is required to have the exact rating specified for that particular class.

The system filters out results based on various account attributes. In order to sign up for non-beginner tennis classes, you must have 1) an active membership and 2) an NTRP rating on file. Juniors must also have the correct age and rating. Please see our Get Started page for more details.

If a class says to “Call”, then the class is at maximum capacity and we are no longer accepting new participants. Please text or call the Front Desk at 206.522.5008 to be placed on the waitlist. In the event a spot opens up, we will call and email you letting you know. If we are unable to reach you by phone call, you have 24 hours to respond until we reach out to the next waitlister.

If you were not notified of a rating change, then your instructor has determined your rating has remained the same and that you should re-enroll in the same level of class for the following session. Please see “How do I get moved up in rating?” below if you are interested in being re-rated.

Registration opens for each class on its respective registration day at 6am. See our Get Started page for details.

If it is registration day and you can see the classes but no links to sign up, then check to make sure that you are not using Internet Explorer. This is a known issue regarding Internet Explorer’s incompatibility with our software. Please note that due to our software’s processing and security standards, most versions of Internet Explorer are not compatible with our software.

You are not signed up for the class until you submit payment. After adding a class to your cart, click on “View Cart” in the top-right of the screen. From there, you will be able to “Continue, to Check Out’ in the bottom-right. After completing the payment process, the class should now show up under “Your Registrations” and in your Statement

In order to sign up for non-beginner tennis classes, you must have 1) an active membership and 2) an eligible NTRP rating on file. Juniors must also have the correct age and rating. Please see our Get Started page for more details.

Unfortunately, the system lists past class registrations as well as any current registrations. This is something our software provider is currently working on. Only the classes with the Season Information displayed are current.

  • e.g.  TCSP Indoor Season 2019-20 (08/29/2019 – 06/18/2020)

If the timer expires and you have not completed the checkout process, then your spot is no longer guaranteed, and the system has released it back to the general public for booking. The class will remain in your cart until you remove it, however, and can still be checked out and paid for (even if the timer reads 00:00) IF the spot is still available.

Each class that you add to your cart has its own individual timer. However, only the timer for the first class you added to your cart is displayed.

After adding the class to your cart, click on the “Home” button. You will then see in the top right of the screen “Cart(1)”. Click slightly above and to the left (your cursor should change if you hover over) to proceed to checkout.

If receiving any other error messages not covered above, please detail your issue and send a screenshot to info@tenniscentersandpoint.com.

Families & Seniors

  • Although TCSP does not offer a family membership, a spouse, child, and/or senior members of your family may be registered individually and linked to your online account through a credit card. Your online account would act as the financially responsible account.
  • No. Any junior can become a member on their own with a parent/guardian’s consent. Payments for tennis activities will be managed online via the parent/guardian.
  • Yes.  Any junior member can reserve a court time through his/her online account with an approved credit card on file by a parent/guardian, however juniors under the age of 12 must be accompanied by an adult on the court.
  • TCSP offers a substantial discount on Senior memberships.  Please see our Get Started page for our membership prices.
  • TCSP offers Seniors complimentary court times during certain allocated times of the week
  • Each week, the TCSP will offer free court times for seniors.
    It will be offered on a first-come first-serve basis and is limited to two reservations per senior per week.

Private Lessons

Cancellation policy: 48 hours prior to the lesson. Players must contact the Tennis Pro directly in writing. If you cancel within 48 hours of your lesson, you will be responsible for paying the entire lesson.

  • Adult and Junior Group Programs – 8-week sessions following our Season Schedule
  • Standard Private and Semi-Private Lessons (variable rate) – Variable rate depending on the number of players attending
    • Recurring – Recurring lessons are coordinated directly with the coach. Find your coach here.
    • One-Time – Members can reach out directly to coaches or the TCSP Lesson Coordinator mail to lessons@tenniscentersandpoint.com regarding one-time lesson availability.
    • Series – Standard Lesson Series run for a predetermined number of weeks (typically 4-6). These opportunities are made available to waitlisted groups of players who want to play together.
  • Fixed-Rate Semi-Private Lessons – Fixed rate regardless of number of players attending each week; a minimum # of players is required to sign up for lessons to be held.
    • One-Time – Contact the Lesson Coordinator to be notified of opportunities for one-time, fixed-rate lessons. These opportunities usually arise from last-minute cancellations and are made available to waitlisted players who are open to one-time lessons.
    • Series – Fixed-Rate Lesson Series run for a predetermined number of weeks (typically 4-6) and are made available to waitlisted players at a similar level. These lessons usually have 4-6 players. Contact the Lesson Coordinator to be notified of opportunities for fixed-rate lesson series.

Billing

Class Change Policy

  • Class withdrawals and other schedule changes must be requested before the first day of each session begins. Members will receive an account credit refund for the full class fee if requested within this time frame.
  • Requests for withdrawals after each session has begun will be refunded a prorated amount of the class fee in account credit based on the number of classes remaining in the session if made by the first Sunday of the session. No account credit will be issued the second week or later.
  • The only exception to this policy will be if a member has become injured and provided written notice to TCSP of their injury by emailing info@tenniscentersandpoint.com (for adult players) or juniors@tenniscentersandpoint.com (for junior players). A physician’s note is required for any credit to be processed. Once the physician’s note has been received, TCSP will process a prorated account credit refund based on the date of the initial written notice.
  • For instance, if the first day of the session is Monday, January 04, 2015, then the last day to withdraw from a class without a physician’s note is Sunday, January 10, 2015 for an account credit refund.
  • To withdraw from an Adult Clinic, please complete the Adult Clinic Withdrawal Form.

Refund Policy

  • TCSP will refund members in the form of an account credit only.
  • Account credits are non-transferable are not redeemable for cash.
  • Account credits will expire two (2) years after date of issuance, and will only apply to tennis-related activities, i.e. programs, lessons, clinics, court and ball machine rentals, USTA/Cup team activity, and membership fees.
  • Account credits can be used to purchase TCSP gift certificates.
  • Prices for services are subject to change without notice.
  • Credit from classes and programs cannot be applied towards Pro Shop or Cafe purchases.
  • TCSP does not issue cash refunds or returns to credit cards.
  • TCSP will only provide a full monetary refund in the instance a program is canceled due to low enrollment prior to a session starting or on a prorated basis if canceled after a session has started.
  • If you have account credit you would like to apply to your class, select “House Charge” when choosing your method of payment. You will need a credit card on file to select this method, as the system will need to charge your card any remaining balance after drawing from your account credit. You can add a card under the “View My Info” tab in the left menu bar. If you do not have a card on file, please register for the class by paying in full first, then call our Front Desk at 206.522.5008 or email info@tenniscentersandpoint.com to have one of our Front Desk staff refund an amount equal to your credit and manually apply it.

Yes. If your accounts are linked, the system will automatically transfer credit from linked accounts to accounts with outstanding charges on them.

TCSP processes payments for each member account by charging the credit card associated with that account for the entire balance on the account every Monday morning. If an account does not have a card associated with it, payment for service is due at the time of booking. In the event a card is declined, that member will have 7 days after the first failed transaction to remit payment for all outstanding charges. Accounts with outstanding balances older than 7 days will have their memberships suspended until their billing information has been updated, and they will be unable to enroll in classes and private lessons, reserve court times, or play in USTA leagues. Once we have received payment, all suspended services will be reactivated. Please call the Front Desk after remitting payment to ensure that your membership is reactivated.

Yes. Account credits will expire two (2) years after date of issuance, and will only apply to tennis-related activities, i.e. programs, lessons, clinics, court and ball machine rentals, USTA/Cup team activity, and membership fees. Account credits are non-transferable and not redeemable for cash.

RATINGS

The first step to taking part in a rating clinic is to fill out the adult evaluation inquiry. The form is on the linked page: Adult New Player Evaluation – Tennis Center Sand Point

After filling out the form, the adult programs manager will contact you whenever there is an available rating clinic. Rating clinics can always be signed up for through one’s account.

Yes, if you are enrolled in any semi-private lessons with a TCSP instructor, they could give you a rating from your participation in those lessons. You can also receive a rating by dropping into a morning Ball Machine Clinic at TCSP. You would just need to check in with the instructor and the front desk.

Junior players may only receive a rating from scheduling a rating evaluation through the junior program manager. To schedule a rating evaluation through the junior program manager, please fill out the form on the linked page: Junior New Player Evaluation – Tennis Center Sand Point

USTA

You can fill out the pdf linked here and email it to our adult program manager at teams@tenniscentersandpoint.com. USTA Adult Team Application